Copyright © CILT 2008
Policy Regarding Privacy and Protection of Personal Health Information (PHIPA) The purpose of this policy is to ensure that the Centre for Independent Living in Toronto (C.I.L.T), Inc. (referred to in this policy as CILT) complies with its obligation to protect the confidentiality of personal health information that is in its custody and control.
In particular, this policy is intended to ensure that anyone who collects, uses or discloses personal health information on behalf of CILT conforms to the procedures outlined or referred to in this Policy.
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Service Complaint and Appeals Policy
The purpose of this Policy is to set out clearly how complaints can be made about the services that CILT provides, and how CILT will deal with such complaints.
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