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Copyright © CILT 2008

    an image of a woman jogging Policies and Practices
 

Policy Regarding Privacy and Protection of Personal Health Information (PHIPA)

The purpose of this policy is to ensure that the Centre for Independent Living in Toronto (C.I.L.T), Inc. (referred to in this policy as CILT) complies with its obligation to protect the confidentiality of personal health information that is in its custody and control.

In particular, this policy is intended to ensure that anyone who collects, uses or discloses personal health information on behalf of CILT conforms to the procedures outlined or referred to in this Policy.

Download the PDF here.

Download the Text Document here.


Service Complaint and Appeals Policy

The purpose of this Policy is to set out clearly how complaints can be made about the services that CILT provides, and how CILT will deal with such complaints.

Download the PDF here.

Download the Text Document here.


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